GUARANTEE

Tuwaiq Lifetime Warranty

At Tuwaiq, we believe in the superior quality of our products and are committed to providing our customers with the best experience. That's why we offer a Lifetime Warranty on all our products, ensuring your peace of mind and confidence with every purchase.

Warranty Terms & Conditions:

Replacement or Repair

Should you encounter any issue with a product covered under warranty, Tuwaiq will replace it with a similar or new product, depending on the situation.

Coverage

The warranty covers any defects resulting from issues in manufacturing or materials, such as faults in wiring, connections, or any malfunction affecting the product due to the manufacturing process.

Duration

All Tuwaiq products come with a Lifetime Warranty against manufacturing defects.

Original Packaging Requirement

To be eligible for warranty service, the product must be presented in its original condition with its original box/packaging.

Damages from Misuse

The warranty does not cover damages resulting from improper use, tearing due to excessive bending, or any damage caused by misuse.

Exclusions

The warranty does not cover damages caused by accidents, natural disasters, or any other external factors beyond control.

How to Claim Your Warranty:

To file a warranty claim, please contact our customer service team through: